We are very excited to announce a huge improvement to Octane AI that allows you to easily add products into bot conversations and track and optimize sales from those products!
In-bot Product Discovery takes us one step closer to our vision of creating the best possible bot concierge for your store -- a concierge that is able to provide VIP support and personalized service to hundreds, thousands, or millions of customers at the same time.
You can already create engaging, personalized conversations with our Convos feature, and with this new feature, now they can include products from your Shopify store. Think of this like writing a script for your sales team -- you write it once, and then your bot salesperson can sell while you are on vacation. 🏝
When you add a product to a Convo, we automatically pull the price, image and description from your Shopify store. We will automatically update your Convo if you update your product in your store. You can choose a specific variant to add or let the customer choose the variant directly from the bot.
Here's an example:
When the customer clicks buy, they are taken directly to checkout to purchase the product. If a product is out of stock, we will give the customer the option to be notified when it is back in stock.
You can easily add products within Convos, but you can also now add products to trained responses, broadcasts, and your welcome messages.
Best of all, you can track revenue earned from In-bot Products, allowing you to optimize and improve your conversions.